Q: What support is offered if I have any technical questions regarding Document Converter Pro?
A: Free support for the first year is available to all Neevia customers. Our support department can be reached by submitting a request to . Telephone support is also available - to reach our support department call (954) 893-9343 - 9AM to 5PM EST.
Q: How long does it normally take to receive a response from the support department?
A: We will respond and solve all technical support issues within two business hours (9AM to 5PM EST). This response time may vary depending on the nature of each issue submitted.
We use Document Converter Pro for converting various document formats into PDF and have been impressed by the speed and flexibility of your application. More importantly for us it was the quality of the support we have received. From the first email our requests have been handled efficiently and promptly. The standard of service is excellent