Q: What support is offered if I have any technical questions regarding Document Converter Pro?
A: Free support for the first year is available to all Neevia customers. Our support department can be reached by submitting a request to . Telephone support is also available - to reach our support department call (954) 893-9343 - 9AM to 5PM EST.
Q: How long does it normally take to receive a response from the support department?
A: We will respond and solve all technical support issues within two business hours (9AM to 5PM EST). This response time may vary depending on the nature of each issue submitted.
Neevia Document Converter Pro is a fast, scalable, flexible and easy to deploy solution for automated conversion of a wide variety of document formats to PDF. We have been using the product for over 10 years, and it just keeps getting better. The customer support is very responsive and Neevia is also more than willing to add additional capabilities to the product based on our request.