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Products > Neevia docuPrinter LT
Current version: 6.8
updated on: March 14, 2017
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Q: I get an error message when trying to install docuPrinter LT. What should I do?
A: Here are the things you should consider:
1. Make sure that you are logged with the Administrator account;
2. Make sure that the Print Spooler service is started;
3. Reboot the computer and try the docuPrinter installer again;
4. If the steps above don't help try this: in windows go Start->Settings->Printers->Add a printer->install the Apple Color LW 12/660PS printer driver on your system, then reboot the computer and try the docuPrinter installer again.

Q: What should I change in the docuPrinter LT configuration to create smaller PDF files?
A: Here are several things you can try (note that, by default, docuPrinter LT is configured to create high-quality PDF files optimized for printing):
a. In the docuPrinter LT "Save As" window, select PDF as output format and click the "Configure" button->select Screen as Optimize For setting.
b. In Windows go Start->Settings->Printers->select docuPrinter ->right mouse click->Properties->Printing Preferences->Advanced->select Outline as TrueType font download option.

Q: Why some of the PDF files created with docuPrinter LT cannot be displayed in MacOS X Preview?
A: MacOS X Preview doesn't support PDF files with custom true type font encoding - Acrobat Reader for MacOS X displays this type of PDF documents without any problem. A simple workaround is to force docuPrinter LT to produce PDF files with type1 (PostScript) fonts inside which are fully supported by MacOS X Preview - in Windows go Start->Settings->Printers->select docuPrinter ->right mouse click->Properties->Printing Preferences->Advanced->select Outline as TrueType font download option.

Q: When I print from Word through docuPrinter LT and my page orientation is Landscape the resulting PDF gets rotated. What do I do?
A: In Word click File -> Print select docuPrinter as your printer and click OK. When the "Save As" window comes up click the Configure button->Edit PDF Settings and change Auto-Rotate Pages from "None" to "PageByPage".






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